As someone who has not yet reached the dizzy heights of management, I am not the kind of person to go on a business trip – to New Cross, let alone NEW YORK. Every year Penguin send a few people from various parts of the UK office to visit Penguin US – see how our colleagues over there work, how the office differs, what’s happening in publishing on the other side of the pond. It was with both joy (flying somewhere and not having to fly with Ryanair, staying in a hotel with actual hotel breakfast) and fear (having to behave like a professional adult) that I embarked on my trip. After a very turbulent flight (I was so tense the lady next to me exclaimed ‘well I can see that no one would want to fly with you!’) I checked into our hotel for the week – very trendy, need to be a contortionist to move around the bedrooms. The next day the six of us on the programme – ‘the programme’ came to feel like some kind of reality TV show, where we might suddenly get booted off at any minute – headed into the Penguin US HQ like it was our first day of school.
After repeatedly telling myself ‘I am not the work experience person, I am not the work experience person’ I settled into the week, which mostly consisted of meetings with various people from different parts of the business. I did a lot of talking during that time, and found out the office was far more different than I thought it would be. I found myself saying ‘we do it like this’ an awful lot of the time, without wanting to suggest that the way ‘we’ do it is better than the way ‘you’ do it.
The most palpable difference is the office itself. I have become so used to our open-plan layout, where everyone from the work experience person to the Chief Executive sit at desks, with no offices in sight. The result is a buzzy, newsroom feel to the office from which I am constantly picking up bits of information to add to the ‘I don’t know how I know that but I do’ part of my brain. In Penguin US, offices are still firmly in place. It felt like there was so much room! I enjoyed comparing offices – some really are homes from home and I could see how if I had that space I would no doubt cherish it, as well the peace and quiet that environment brings – but what I missed from the UK office was the general noise of everyone being together.
What also struck me during the week was the difference in the way of working within imprints. There are 33 imprints as part of Penguin US (apologies in advance if I have counted wrong) – many more than in the UK. In the UK I think all the imprints have their own identity, for sure, but my impression was that the imprints over there operate almost as separate companies. And on the whole, different imprints look after the hardbacks and paperbacks. As far as paperback reinvention goes, this can only be a good thing. If a title doesn’t do as well in hardback as the publisher would have liked, a completely fresh team can look at the book objectively and change the pitch for the paperback. The hard thing would be letting go of those authors you really love working with – I feel like I’d be still hanging around mine like a jealous ex-girlfriend.
So after meetings all week, visits to book shops (Barnes & Noble on Union Square is simply amazing – why why why are English and American book jackets so different?), presentations on ebooks (I finally got to hold a Kindle, I think I need one), learning about Amazon.com (they’ve had a fabulous competition to find new writers over there with the winner and others being published by Penguin US) and hearing of sales figures we can only dream of (grumblings of only selling fifty thousand hardbacks of certain books had me laughing hysterically in the corner in disbelief), it was time to return.
But not before Hallowe’en.
Hallowe’en was definitely one of the highlights of the week. It was like nothing I’ve ever seen before. Bearing in mind I am a complete fancy dress scrooge, who would do anything to avoid dressing up for any occasion (I’m really fun), I was beyond impressed with the effort everyone made. The office completely transforms and you barely recognise anyone who works there. Highlights were Candyland, anything to do with Sarah Palin, trash prom, 50s diner…with prizes for best costumes, best decorated department, best newcomer, you name it. My mission, as given to me by my host marketing department: bring Hallowe’en mania to Penguin UK.
I’m just not sure we have it in us…
Jennifer Doyle
Marketing Executive
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